SHIPPING POLICY

Shipping Policy for AUROLOGY

Thank you for shopping at AUROLOGY! We aim to provide you with the best possible shopping experience. Please take a moment to read our shipping policy.

1. Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays) from the time your order is placed.
• Once your order has been processed and shipped, you will receive a confirmation email.

2. Shipping Methods and Delivery Times:

• We deliver all across Pakistan.
• Delivery Time: Orders are delivered within 3-5 business days.

3. Shipping Rates:

• We offer flat shipping charges of 200 PKR on all orders, regardless of order size or location within Pakistan.

4. Shipping Locations:

• AUROLOGY delivers to all locations across Pakistan. We ensure that your order reaches you, no matter where you are.

5. Tracking Your Order:

• Once your order has been shipped, you will receive an email with tracking information so you can easily monitor the status of your order.

6. Lost or Damaged Packages:

• AUROLOGY is not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier.
• In case of lost or damaged packages during transit, please contact the shipping carrier directly to file a claim.

7. Address Accuracy:

• Please ensure that your shipping address is correct at checkout. AUROLOGY is not responsible for delayed deliveries or misdeliveries due to incorrect address information.

8. Returns and Exchanges:

• If you are not satisfied with your order, please refer to our Return & Exchange policy for details on how to initiate a return or exchange.

9. Customer Support: If you have any questions or need assistance, please reach out to our customer support team at Msmaurology@gmail.com. We’re happy to assist!

Thank you for choosing AUROLOGY. We hope you enjoy your purchase!